When We Are Closed
If you need urgent medical care or advice when the surgery is closed then ring the normal surgery telephone number. Your call will be transferred to the out of hours provider who will take details from you. You will be contacted by a member of the clinical team there and may be asked to attend a base at Eye or the West Suffolk Hospital for treatment. If clinically necessary you will receive a home visit.
All details of any contact with the out of hours team are sent to the surgery before 8.00am so that the practice is aware of your consultation. The West Suffolk CCG is responsible for the commissioning of the Out of Hours Service.