Noticeboard

COVID PRESS RELEASE – 16.7.2021

Local people urged to follow ‘hands, face, space’ in GP practices to keep patients and staff safe

Patients and visitors to GP practices across Suffolk and north east Essex are being reminded they must continue to wear face coverings and observe social distancing rules from 19 July when lockdown rules ease.

Health and care leaders say while restrictions are being eased in some public places, strict infection control measures need to be followed in healthcare settings.  This will reduce the risk of vulnerable people from becoming infected and help prevent Covid outbreaks that could result in the temporary closure of a surgery.

Using your Health Data for Planning and Research

Information about your health and care helps the NHS to improve your individual care, speed up diagnosis, plan your local services and research new treatments.

It can also help research organisations to explore new treatments or make discoveries.

You can decide that you do not want your information to be used in this way.

There are two main options;

Option 1: Opting out of the GP Data for Planning and Research (GPDDR) Formally known as GPES.

This means you don't want your data to be extracted from your GP clinical system and used for Planning and Research Purposes. You can opt out at any time but opting out before the end of June 2021 will mean your data is not extracted by the new process. Opting out after that date will mean that no further extractions will occur. Find out more.

Option 2: Opting out of NHS Digital using or sharing your health data (held by any provider, not just your GP), for Planning and Research purposes.

You can opt out at any time.  Find out more. 

Other materials and materials in other languages are available here

How do I Opt Out?

To opt out of your data leaving the GP Practice for Research and Planning (Type 1), just contact your GP practice by phone, email or post and let us know.

To opt out of your health data being used or shared by NHS Digital (Type 2), you can;

Call

The phone number is 0300 303 5678 – Monday to Friday, 9am to 5pm (excluding bank holidays).

Write

National Data Opt Out
Contact Centre
NHS Digital
HM Government
7 and 8 Wellington Place
Leeds
LS1 4AP

Email

enquiries@nhsdigital.nhs.uk

Online

https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/ 


Are you curious or concerned about yours or a loved ones memory?

The practice has a Sue Ryder Community Navigator who visits every Friday morning to offer practical information and support for patients or their carers.

If you would like to see the Navigator or would like more information please ask at reception.


Prescription Delivery Service

We offer a prescription delivery service from the Stanton surgery for all registered patients. We are able to deliver to collection points at the post office in Hopton, Barningham and Garboldisham, or to your home. If you would like more information regarding this service our Dispensary staff will be able to advise you - 01359 253701


Improvements to our online access facility

Check out the Online Services section for details!

 


Vacancies at the practice can be found HERE


STATEMENT OF INTENT

Our Practice is committed to develop the delivery of better care to our patients utilising the Information Technology developed through and under the direction of NHS England. We currently use Summary Care Record, GP2GP Transfer and Patient Access Online for appointments, repeat medication requests and viewable summary care record. The Practice is committed to include detailed coded information as part of the Patient Access Online facility by 31st March 2016.

 


Stanton Surgery

Stanton Surgery

Appointments: 01359 253700

Dispensary: 01359 253701

Email: wsccg.stanton.surgery@nhs.net



DISPENSARY UPDATE

 
Thank you to patients for bearing with us whilst we sort out our dispensary issues.
 
In September we will be having a new computer system installed. Most prescriptions will then be held digitally and we are hoping that this will significantly increase the efficiency of our operation. The current paper-based prescription system was never designed to deal with the throughput we currently see - last month alone we dispensed over 12,000 items.
 
From 1st August the dispensary will be closed for collections from 1-2pm each day. This is to allow our staff some uninterrupted time to carry out administrative tasks and have adequate rest breaks.
 
Whilst we would prefer prescription requests to be made online or by dropping in or sending us a paper repeat slip, if you do need to request medication by phone, *PLEASE* select the option to leave a voicemail, unless you have a query regarding your prescription. We only have one prescription clerk, so her time is at a premium, and waiting on hold to speak to her just to request medication is unnecessary. Voicemails are checked regularly throughout the day. We will only phone you back if we have a query regarding your message.
 
Thanks again to you all for your patience during this time.


DISPENSARY
We are unfortunately continuing to suffer difficulties in our dispensary.
All bar one of our dispensary staff are new in post. Please be patient with them as they learn.
Whilst we appreciate that queuing to collect medication or waiting to speak to the prescriptions clerk on the phone is frustrating, rudeness and abuse will not help the situation, particularly if new staff members decide to leave because of it, putting us back to square one. Please try to be kind.
We have had a recent problem with our managed repeat system, where in error a significant number of prescriptions have been printed later than they should have been. This has unfortunately caused great disruption just as we were getting back on our feet, but we have identified the issue and are correcting it.
We have been working seven days a week for some months to try to get things back to how they should be, and will continue to do so for as long as it takes to return to the level of service patients are entitled to expect.
For now please can we ask that patients give a minimum of one week's notice for repeat prescription requests. It would also be massively helpful if requests could be made online via the app, or on a paper repeat slip. Please only phone if you genuinely cannot use either of those options. Many thanks for your understanding and our apologies for the ongoing inconvenience.

Help us keep you and your loved ones safe


GP+ logo

GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor's appointment or are unable to see their GP during normal GP hours.

Appointments can be made via Reception during usual opening hours. Please note: patients cannot refer themselves to this service.

The service is staffed by local Suffolk GPs and Nurse Practitioners in Bury St Edmunds, Haverhill, Ipswich, Stowmarket, Felixstowe, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation.

You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).


Sue Ryder Community Dementia

The Community Navigator visits Stanton Surgery every Friday morning.  Please ask at reception and they will point you in their direction.


Suffolk Carers logo

A Suffolk Family Carer GP Adviser visits Stanton Surgery on the second Wednesday morning of each month.  If you are a family carer and would like information about how you can access support and advice about looking after your own well-being please feel free to approach them or ask a member of the surgery staff for a direct referral.

You are not alone - Suffolk Family Carers look forward to supporting you.

Direct telephone for the Health team:  01473 835407


Mental Health Crisis Services Need Your Feedback!

mh crisis

Click on the link below to access the survey - 

http://bit.ly/2k667pa



Volunteer and community transport

For patients that are unable to get to the Stanton Surgery site for appointments, there are 3 options that may be of interest. There is a volunteer group being formed to offer assistance getting over to Stanton from Hopton and the immediate surrounding villages. The contact details are provided by the GPs whilst the group is gathering further support and volunteers.

Secondly there is the Rickinghall Community Bus service which serves villages that our practice population covers. This is a chargeable service of 50p/mile but further details can be found below and in the surgery waiting room.

rickinghall community bus

 Thirdly there is the Connecting Communities transport (formerly Dial-a-Ride) service commissioned by Suffolk County Council. Details can be found by clicking the links below:

Connecting Communities - contact details


 

Appointments and access to your online records now available, please see the Online Services section for details!  
eConsult
 
 

  Feeling Down? Stressed out? Overwhelmed? Anxious? 

Further information is available from Suffolk Wellbeing Service click here
 
 
DrHassan.jpg

(Site updated 18/08/2022)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website