Prescriptions
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Ordering repeat prescriptions
We require 5-working days notice for repeat prescriptions excluding Saturdays and Sundays. A 28-day supply is issued.
You can order medication in the following ways:
- NHS Order a Repeat service (using the NHS app or NHS website)
- Using the "Airmid" app on your smartphone
- Returning your repeat prescription slip in person or post
- Leaving us a voicemail message on 01359 253701
We have a computerised prescribing system, and your regular medication is printed on the slip given to you with your repeat medication.
Collecting your prescription
You can usually collect your prescription from our dispensary or your pharmacy 5 working days after you have ordered it.
We can dispense medication to you at the practice if you live over a mile from your nearest pharmacy. You will need to be registered as a "dispensing" patient.
Otherwise you will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am on 0123 445 6678
- fill in our medication query form.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.