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We require 5-working days notice for repeat prescriptions excluding Saturdays and Sundays. A 28-day supply is issued.

You can order medication in the following ways:

• NHS Order a Repeat service (using the NHS app or NHS website)
• Using the "Airmid" app on your smartphone (download from the App Store or Google Play) - you will need to attend reception with photo ID to obtain a login
• Visiting the SystmOnline website at https://systmonline.tpp-uk.com using your Airmid login details
• Returning your repeat prescription slip in person or post
• Leaving us a voicemail message on 01359 253701

We have a computerised prescribing system, and your regular medication is printed on the slip given to you with your repeat medication. 

You can usually collect your prescription from our dispensary 5 working days after you have ordered it, or when you receive an e-mail telling you it is ready.

We can dispense medication to you at the practice if you live over a mile from your nearest pharmacy. You will need to be registered as a "dispensing" patient.

We offer multiple options for those unable to collect from the surgery when it is open. We have collection points at the shops in Barningham, Hopton and Garboldisham, and now a 24 hour automated collection point at the surgery in Stanton. We also offer a free home delivery service. If you wish to use any of these services, please e-mail us at stanton.dispensary@nhs.net or leave a message on 01359 253701 and we will set this up for you.

We ask that you use one of the above options to obtain your medication rather than using an internet pharmacy, as the practice loses funding if you obtain your medication elsewhere.

If you live within a mile of your nearest pharmacy, you will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone our prescriptions line on 01359 253701 and leave a voicemail with brief details of the issue and requesting a call back
• fill in our medication query form.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges (nhs.uk).

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.